Spain tel 1: +34 93 004 38 15
 Spain tel 2: +34 65 341 10 75
info@barcelonaexclusiveprivatetours.com

FAQs

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Is the company completely registered and legal in Spain?

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Yes it is. Our vehicles are correctly licensed for carrying passengers and offering the type of services we do. We have the VTC transport license and insurance.

What is the policy on cancellations?

 

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If you have to cancel your trip you will get your full deposit back provided you give 48 hours notice. There is also a full money back if your international transport is cancelled (flight or train) and if reasons of force majeure your ship cannot dock in Barcelona, for reasons out of your control. In these cases, we give back your money and we are proud to have a policy of cancellation that understands the predicament of the client.

 

  Do the people in your company speak English?

 

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Yes, of course. Our client attention department and our driver guides all speak English fluently and clearly. You will have no problems communicating with us and understanding our driver-guides.

 

  Do I have to pay in advance?

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No, we are flexible in the payment. We offer different options for the means of payment. You can make a deposit by a PayPal or bank transfer and pay the rest at the end of the tour, Or if you prefer you can pay it all, your choice.

Can you pick me up from the hotel and leave me at the port at the end of the tour?

Yes, of course. We will pick you up any where in Barcelona and take you any where at the end of the tour, also You can take all your luggage with you , we will take care of all your luggage,You only have to worry about enjoying your private tour with us.

Our Tips
Recommendations If you are thinking of visiting Barcelona, don’t hesitate. Barcelona is a marvelous city and we are sure you are going to be delighted.
FAQs » IS THE company completely registered and legal in Spain? » What is the policy on cancellations?
About our company Barcelona exclusive private tours has been dedicated totourist services since 1990. We enjoy our work, believe in it and we are enthusiastic about what we offer to our clients.
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